Return Policy

To Our Valued Customer:

We make every effort to bring you a pleasant and successful purchase experience. If you are not pleased with your purchase you may return it for a refund. Following are PPL's Return Policy guidelines:

• Items are subject to a 20% restocking fee
• PPL can not accept returns of electrical items
• PPL can not accept returns of items that show signs of wear, installation, or use.
• Refunds can not be given for specially made items
• Shipping charges are not refunded
• All returns must be done within 30 days from date of purchase
• Items returned to PPL which are deemed un-returnable, will be returned to the customer at the customers expense
• Certain restrictions apply. Extra fees may apply for testing and evaluation to determine whether an item may be returned

To make a return, please print and follow directions on our Return Form (Click Here).

Please inspect your merchandise before accepting your order from the delivery service. Do not accept it if it is damaged.