Has your Keystone RV Decals Rubbed off?


I love our Montana Fifth Wheel and am a big fan of the Montana product, but the decals have been a real problem on this one and the last one we owned.  I did find that Keystone has been very helpful by sending us new decals.  Apparently they had a real issue a few years ago with all of their decals, something out of their control, and they are still hearing from owners today with peeling decal issues.  I have heard that if you keep a good coat of wax on your RV it will prevent this peeling, but we were too late and one of ours was bad on the Mountaineer so we had it removed and buffed out.  You can see a slight discoloration on the front cap where this was removed but the sun has to be shining in just the right angle to see it.  Don’t let the decal ruin your Keystone RV experience, call Keystone RV and see what they can do.

UPDATE: May 30th, If you are still searching for new Keystone decals you can contact Retail parts sales at Keystone RV at 866-425-4369. They should be able to help you out.

 

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122 comments to Has your Keystone RV Decals Rubbed off?

  • Gordie Little

    We are looking for the large Cougar logo decal for the front of a 2006 Cougar Travel Trailer. The original has peeled off and needs to be replaced.

  • Tom Kopec

    I have a 2002 Montana 2850RK and the decal on my “snout” is fading. Where do you buy new decals?

    • admin

      Tom, we have an email out to Keystone to see if we can get some new decals for you. Sit tight and I’ll let you know when I hear back from them. Hopefully it’s soon.

      • admin

        For new decals call
        Retail parts sales at Keystone RV 866-425-4369

        • Dominic

          Sadly, not true.
          I contacted Keystone regarding replacement decals. They do not do retail sales direct.

          “Thank you for contacting Keystone RV. We appreciate your inquiry. I apologize; Keystone does not sell retail parts direct. The decals are still available for your 2007 Sprinter. We recommend you contact your nearest Keystone Authorized dealer along with your VIN for parts assistance. Below is Keystone’s online dealer locator:”

          http://www.keystonerv.com

          Thank you,

          Tracy Peffley
          Owner Relations Specialist
          Keystone RV Company
          Dutchmen Manufacturing Inc.
          866-425-4369 (Phone)
          866-273-1453/1457 (Fax)
          ownerrelations@keystonerv.com

    • admin

      For new decals call
      Retail parts sales at Keystone RV 866-425-4369

  • Joe Griego

    I would like to know where we can get decals for our RV they have peeled off, and would like to replace please let me know what we can do.

  • Debbie W. Moore

    I am looking for a 2005 Outback 5th wheel camper FRONT logo decal. It was removed before we purchase this camper with a razor blade and looks terrible. I would like to know where I can order one. Think I can handle replacing it.

  • Debbie W. Moore

    How do I reach Keystone to ask about reorder?

    • admin

      Debbie, we have contacted Keystone for you to see how we can get a hold of some decals. Hopefully we hear back from them soon. If not, well, we’ll just keep trying until we do!

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

    • admin

      For new decals call
      Retail parts sales at Keystone RV 866-425-4369

  • matt C

    I have a 2009 keystone copper canyon 298FWBHS. We are having major peeling issues on the front cap. The brand name and the logo. We are also having it peeling on the door side by the front and the name on the side.

    I have contacted keystone more than once too se about getting new decals but they simply say “too bad too sad”. I have done lots of research and there are people that are having the same issue as we are and they are getting new stickers. To me this isn’t fair, but maybe you might have better luck.

    Thanks

    • admin

      Matt, sorry to get back to you late. I’ve been hearing a lot of the same things too. I’m calling a friend at Keystone on Monday the 13th to see if we can get a more acceptable answer.
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

    • admin

      For new decals call
      Retail parts sales at Keystone RV 866-425-4369

  • beverly bailey

    Looking for decals for Laredo camper. Is there a catalog where u can order from

    • admin

      Hi Beverly, I’m calling Keystone on Monday the 13th to see if we can’t help find decals for you. So far, we’ve not been able to easily find replacements. I’ll reply back ASAP. Sorry for the wait.
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

    • admin

      For new decals call
      Retail parts sales at Keystone RV 866-425-4369

  • Kristin Bromley

    Purchased a 2008 Keystone Montana Mountaineer and all the decals are faded and peeling off. I would have thought they would have last much longer. Can you help?

    • admin

      Hi Kristin, We have a lot of people who are having issues with their Keystone decals. I’m checking into it Monday the 13th and hope to get an answer for you soon.
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

  • Daniel Taylor

    We have a 2007 Keystone Zeppelin Z11 without slide. Our decals are pealing or wrinkled because of shrinkage. Looks horrible….:(. How can we get new ones?

    • admin

      Daniel, I’m checking into it Monday and should have some type of answer soon. I’ll send you a message if there’s some way to get new decals.
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

  • sherry cook

    I have a 2007 springdale by keystone 5th wheel. I need new decals and can NOT find how to get these. When I go to their website it takes me to their floorplans for a new one. Help please.

    • admin

      Hi Sherry, I’m going to call a friend at Keystone on Monday the 13th and see if we can help you get some new decals. Stay tuned.
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

  • Jay Hofen

    We have purchased a 2006 Montana Mountaineer and the front decal is peeling off. I haven’t contacted Keystone yet but was wondering if there’s some place to purchase new ones?

    • admin

      I’m going to give them a call Monday the 13th and see what I can do to get new decals for you.
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

  • Sharon Whitmon

    I contacted Keystone about replacing the front Cougar logo on the cap and was tersely told that it is no longer available. So I guess I’m on my own. Some decals are available on ebay. If you do a search, there are some companies that carry various Keystone decals, but I haven’t found the Cougar decal. It would have been nice for Keystone to make some suggestions about where to go or what to do. Guess they don’t care if their name is on the front of campers.

  • dennis peterson

    I need to know how to find the large cougar decal on the drivers side of my 2010 cougar 278rks 5th wheel. thanks

  • Dona

    We have a 2010 Outback Sydney edition 321FRL fifth wheel that has several decals peeling and rolling on the front portion of the door side of the camper. Please let me know who I can contact for the decals. This is very disappointing to have such a new camper with such bad quality decals. Every time we wash and wax just makes us sick about how the camper looks with the peeling and rolling decals.

    • admin

      Hey Dona, I’ll be calling Keystone Monday the 13th and hopefully get a good answer as to how we can get new decals for you. I’ll reply back when I get a good answer. Thanks for letting PPL Motorhomes help you out!
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Margie Goody
      Parts Manager
      574-535-2100 ext 3927
      They were very nice about helping.

  • Ivan Yackel

    I am looking for a new Montana decal for the nose on my 2002 fifth wheel. Hopefully Keystone can help us out or direct us to a source.

    • admin

      I giving Keystone a call on the 13th to see if we can find away to easily get decals. I’ll replay back when I have an opportunity to get in touch with a rep. Thank for your inquiry!
      RV Nana

    • admin

      I made contact with Keystone and we’ve found a solution, call
      Retail parts sales at Keystone RV 866-425-4369
      They were very nice about helping.

  • T. Myers

    I also have decal problems,2004 – 2950-rk Montana– all peeled and look like crap — inside is brand new — tried ( bgs decals ) they no longer make them — need a little help — Thanks — Tom

    • admin

      Tom, I’m going to contact a friend at Keystone Monday the 13th. I’ll get back with you when we figure out the best way to replace your decals. Thanks for reading and commenting!
      RV Nana

  • Chuck and Linda

    We have a 2009 29RLS Cougar Travel Trailer, stock no.25357, and the smaller decal on the front, ” X Lite” was missing when we bought it. How can we get a decal to replace this?
    Thank you.

    • admin

      Hi Chuck & Linda, I’m looking into it. It’s possible that you (we) will have to go directly through the factory. I’ll get back to you on this ASAP.
      RV Nana

  • Rob Ketzer

    I have an 2007 Keystone Cougar Xlite with all decals on the front peeled off the words, symbols, and designs…Where can I get replacements…

  • Delaine Croonenborgh

    Big Sky nose DECALS are rapidly releasing on all edges.

    ………HOW can I halt this deterioration?????

    2007 Big Sky Montana Model. We live in NE FL panhandle Crestview FL. SUN here is

  • admin

    Delaine, your best bet is contact Keystone RV directly at 866-425-4369. Unfortunately, there might not be an effective way to stop the ravages of the Sun on your decals. Replacement might be your only option.

  • harold haun

    i have a 2010 keystone cougar318sab 5th wheel the decals on the side are rolling up and peeling off any suggestions on finding new ones everyone i have talked to says the keystones ars bad for this thanks harold haun

  • Karen Lyne

    We have a 2005 3295 Montana by Keystone that the decals are curling and peeling on. We bought this camper new in 2005. Would like to replace the decals as they are looking really bad. Do you know where we can find the 2005 decals?

  • Bud Watts

    I have a 2006 Keystone Montana 3400rl. The decals on the left side of the Montana are pealing and in need of replacement. Do you know if these are available? Keystone indicates that they will only have the decals for 2008 or later coaches.

  • mike

    i have a 2008 montana that the decals on front have peeled off and one side is starting to peel.I need help with getting them replaced by keystone.What should i do?

  • Ian Connell

    Our 2008 Montana Mountaineer Travel Trailer has been gradually losing it’s decals. What can we do to have them replaced? Without it’s decals it looks terrible. Has anyone had any satisfaction getting this issue resolved with Keystone?

  • Gina Cantrell

    Hi! We have a 2009 Keystone Springdale RV that has been stored and still has the “new” smell inside. It’s a beauty….but the decorative decals on the nose by the hitch are hideous. They are faded and badly peeling. I’m afraid to touch them because they look as if they would just fall off. I think I can easily remove them but would very much like to replace them. I cannot find them anywhere! Can you please help me with this matter? Keystone rep wasn’t very helpful. Thanks for anything you can do!

  • Hello Nana, I was reading your blogs and realize the problems with RV’ers finding Decal replacements. I just wanted to offer some solutions through my Graphics RV website. We have many hard to find parts in stock but also offer a very reasonable option for re-striping your RV with little no artwork charges. I made graphics for many years for the manufacturers and sold that company to Patrick Industries 18 month’s ago and now sell Obsoleted Graphics I purchase from the factories.
    Please take a look at my site when you get a chance-

    Thank you, Steve Messenger
    Graphics RV, LLC
    Elkhart, IN

  • Fred Park

    I live in Panama City, FL, about 80 miles east of Crestview, FL. I have a 2005 Montana Mountaineer 5th Wheel and the decals on the front cap, rear of the trailer, and both sides are fading or rolling up on the edges. I am trying to locate new decals if they are still available. Where can I find them?

  • Craig

    I have just spoken with a nice gentleman at keystone at the number you published for obtaining decals. I was told that Keystone cannot sell decals period. I too am looking for a front decal for a 2005 Outback fifth wheel as well as two “Sidney Edition” decals for the sides. My only dealer here told me they will be at minimum $ 150.00 each.—Craig

  • Brenda Keigher

    I need front decals for front of Fuzion toyhauler. It is 2010, 30.5ft toyhauler trailer. Only the Fuzion decal in red, black, and grey colors.

  • I just called Keystone about my 2007 Montana 3075RFK.
    The front decals started peeling last year, this year we took it out of storage, and the side by the door, all the decals had started coming off, looks like a snake peeling! Keystone and ask them about replacing them they acted like they had never heard of this. And said that they would not replace them. Any way to change their mind? Ordered this brand new, will be the last one I ever buy, sorry we thought they were such a great trailer.

  • We have a 2008 Sidney Outback Fifthwheel with the decals peeling and shrinking and looking bad. How can we get decals and how are they applied. Thanks

  • Eileen Rancilio

    We have a 2007 Mountaineer Montana. Decals started peeling in about 2010. Tried to get satisfaction from Keystone last year to no avail. We’ve spent the last 3 camping weekends this year peeling off the little remaining decals and cleaning glue off of our camper. We will be purchasing NEW decals from a custom website. No more money to Keystone! This is our 5th camper (first 3 were Jayco), and it’s the only one that’s had this problem. Folks, the problem is not your campers, not you, it is with KEYSTONE. Don’t patronize them any longer. Anyone want to get a class action suit against them? I’m IN!!!!

  • Steve C

    I have a 2009 315RL Laredo 5th wheel ,having same problems with decals as everyone else . Has Keystone quit suppling replacement decals ,if so does anyone know of anyother company that has replacements . Thanks Steve

    • admin

      Steve, the only solution I’ve been able to find, at the moment, is actually having them removed and painted on. The cost wil be much higher, but you won’t ever have to worry about replacing them again. Thanks for the comment!

      • Sheryl

        This message was in 2013. Anyone find a company that replaces decals? I have a 2003 Montana in almost perfect condition, except for front Montana decal.

  • Mark Wendt

    We too have 2007 Mountaineer with similar decal issues. When we called Keystone earlier this year they asked for our serial number and then told us they could provide no help and referred us to our local dealer. This seems to be a fairly significant issue and maybe with more pressure Keystone may react.

    • admin

      Mark, as you noted, there are a lot of people experiencing the same issues you are. A little pressure never hurt anyone, and, as you said, it may actually alert Keystone to a growing need for replacement decals. Interesting that they would point you to a dealer when they don’t have the decals themselves, from what I understand. Keep us posted!

  • Cheryl Noel

    We have a 2004 Cardinal fifth wheel camper which we need new decals. Could you tell me where I could get them..thank you.

    • admin

      Unfortunately, Keystone is no longer supplying decals, as far as I know. I’ve had customers actually have the decals removed and actually painted on. At the moment, that appears to be the only solution to the decal issue.

  • Jeff DePetro

    I have 2009 Dutchman Denali fifth wheel decals are peeling off. Coud you tell me where I could get new ones.

  • I just got a customer whom I’m developing an adhesive vinyl sticker for exactly this issue. He has a Cougar trailer RV XL lite and his stickers were peeling.

    My decals are full color UV Coated and laminated. Printed on 4mil Vinyl. If you are interested in getting one of these done please contact me at 617-416-8200 I will be glad to help out.

    • admin

      I haven’t seen Daniel’s work, but it’s probably worth giving him a call and checking his stuff out.
      Nana

    • Sheryl

      I have a 2003 Montana with front Montana peeling.
      If I take a picture of decal and send measurements can and will you make us one?
      Ray & Sheryl
      989 362-7246

    • At the moment I am not cutting/printing decals for RV’s… I will post here when I’m ready to pick that business up again. Thank you all for your interest, I hope to be able to help you soon.

  • phillip

    Hello RvNana, I have a 2010 Keystone Sydney and all of my front decals have come off. The sides are also starting to peel. Can you please help me?

    Thank You
    Phillip

  • Karen Lyne

    Please help us! We have a 2005 Montana 3295 model we bought new. Our graphics are in terrible shape. My husband has washed these the way we were told but they curled and cracked . We would like our camper to look good, especially for the investment it cost! More than the cost of our two first homes together! Please help us find replacements we can put on ourselves.

  • Ray W

    I have a 2004 Mountaineer 5th wheel and the decals look terrible and have for several years. Just found this blog and makes me feel better that I’m not alone. I called my dealer and they told me to call Keystone. Called Keystone and they told me to call my dealer.

  • Sally

    We have a 2007 Montana fifth wheel bought it new. About 2 years after we got it the decals started coming off. I called Keystone and they sent all new one’s but would not pay to have them put on. The problem we have now we need a picture of what it looked like before they were peeling. If anyone could help us with that it would be great.
    Thanks,Sally

  • Jane

    We have a 2006 Mountaineer and the graphics have been pretty nice up until this year 2013, Now they need to be replaced. Yes , we have keep our RV polished and waxed . If anyone has any suggestion let us know…

  • tim christie

    i have decals from keystone. but they told me they are not resopsible for puting them on or striping the old ones. my camper looks like compltete qrap. to me they new they were bad decals right from the factory. thats why they give them to you free.. i think keystone SHOULD PAY TO GET THEM PUT BACK ON.

  • 2004 Montana 2950 rk, bad decals all around ( peeled )2nd. owners,

  • al remyn

    I live in Southern California and my traler is a 2007 Outback 29 foot. All my decals are cracking, shrinking and peeling. I have pride in my trailer but the decals look owful. Need to replace them. The traler is well taken care of in washing and waxing.
    I hope you can help me.

  • Larry Odom

    I recently tried to get keystone to replace my decals on my 2005 Laredo Keystone and they was understanding but would not replace them. I did read that they replaced them on some models and years but not mine. they do have replacement decals on ebay and thr numbers above will take you to other sources.

  • Carol Lawson

    I called the number listed above (866-425-4369)to get replacement decals. They are no help. They just direct you to one of their dealers. They cannot sell to the public.

  • Lewis Rich

    I am a 3 time Montana Fifth Wheel owner. I bought my last new one in 2008. The Grafics are coming off in a BIG way! I have seen and talked with many Montana owners in RV parks and loads of other places and occasions! I think a class action suit needs to happen on the Grafics issue! I have loved and enjoyed my Montanas very much, but this problem is huge! Is there any support out there?

    • Sue Fischer

      They sent me new stickers but the chore in removing the old is unbelievable. We look like hillbillys going down the road. I have seen other Montanas with the exact same problem. You spend 10s of thousands on trailers it should not look like this. It is embarrassing

  • Debbie Haener

    We have a 2008 Montana, purchased new, and the graphics have been peeling since the first year. We got no support from the dealer, and they weren’t encouraging about Keystone being of any help. We were commuting a lot due to work, so did not take time to deal with them. We are now retired and it’s very frustrating to pull into nice parks and, in spite of taking good care of our trailer, it looks like crap on the outside due to the graphics! I’ve seen a few Montana decals on eBay but they aren’t the right ones for our trailer. Ive read so many stories of Montana owners having the same problems, and walking through an RV park you will see the proof on most Montana 5th wheels. Something definitely should be done! Class action suit… I’m on board with that! What does it take and how do we get it started?

  • John Kennedy

    call me at 608-957-1014 called number and there no help on replacement decals.Thanks,John

  • Nick

    Talking with other campers it sure seems to be a huge problem. We too have a disappointing experience with our Keystone RV Company product quality and support. It is important to share our experience so we are better educated when we vote with our money.

    Since my wife and I liked the look and design of Keystone units we ultimately decided to purchase a 30 foot 2012 Keystone Passport. At just over one year old the decals were peeling. I contacted Keystone RV Company and here is their exact response:
    “Unfortunately, there is no life expectancy for when the decals will or will not peel. … Considering the time out of warranty and history in mind, we regret to inform you that Keystone will be unable to participate with replacement decals. Pending availability, you can pursue purchasing replacements through a Keystone dealer. You may utilize our online dealer locator: http://www.keystonerv.com.”

    It is very disappointing when you spend a lot of money on a product then quickly have quality issues. It is certainly unfortunate this company has poor quality and doesn’t care about it.

    Consumers be warned!!! Keystone RV Company has decal quality issues. Consider this in determining what you are willing to pay for their units. It is not much fun being the 2-year old crappy looking unit in the campground. Thanks, Nick

  • Karna Peplinski

    Cougar 239SAB 2009, the driver side only is effected. The decals on that side have cracked and peeled. Is there any hope of Keystone replacing the decals?

  • Tony Moore

    I own a 2002 Keystone Cougar Fifth Wheel and all of the decals have peeled and look terrible. I have removed all of the decals and am in process of buffing out the entire fifth wheel. I have previously contacted Keystone regarding the issue and was told they cannot get these decals anymore so I am hoping you can help me find some replacements or a reputable company that can design a new decal kit for my rig. Thank you!!!

  • Melissa Palmer

    I just bought a 2009 Keystone Copper Canyon, I knew the graphics were coming off but did not realize that they would be such a hassle to replace. Has anyone had luck with Keystone sending out replacement decals?

  • Vicky Sady

    I too am having problems with my 2006 Montana stickers does anyone know if it is still true that they will replace?

  • I HAVE A 2009 5th WHEEL MOUNTAIN THE DECALS ON RIGHT ARE COMEING OFF AND THE BIG ONE IS COMEING OFF. I’M LOOKING THE BIG ONE. I NEET THAM. ADMIN I SEE THAT SOME CON’T GET THE GLUE OFF. I GOT GOOP OPP AT WAIMART THANKS GENE

  • I GOT GOOF OFF AT WAI MART TO GET THE GLUE OFF. THANKS GENE

  • james cate

    I HAVE 2008 38FT MONTANA NEED TO THE Grafics

  • Dan Brown

    I have a 2013 Keystone Cougar Lite, the dealership replaced the decals under warranty in Sept. of 2014 after they started to peel. It is now May of 2015 and the front decals are peeling again, as well as the strips on both sides. I contacted Keystone and they said too bad so sad and will do nothing for us. $40,000 trailer and they won’t cover a factory defect worth a couple hundred dollars.

  • Brad Kitchen

    I have a 2010 Keystone Outback and the decals are horrible. There peeling, faded, and makes the 5th wheel look very old. I have had several Keystones and probably wont buy another one just because of these decals. The rest of the trailer is solid. Calling the Keystone 866-425-4369 number gets you to a person who tells you to go order them through camping world or another rv center. No help from them at all.

  • Kathy

    I don’t want to be redundant, but we too, have decals peeling off of our 2007 Montana fifth wheel. It has been frustrating trying to find a solution for replacement, any help would be appreciated. Regards, Kathy

  • Julie

    I have a 2004 Keystone Cougar travel trailer. We have had the decals curling and falling off after the one year warranty expired. We still have our trailer and it really looks bad on the outside. Gorgeous inside. I’ve contacted the above Keystone phone number only to be redirected to a dealer. So I told them no thanks and would contact the dealer where we purchased it but they haven’t called me back and it’s been a week now. Is there a place where we could get some help without paying an arm and leg? This should not be happening. Disappointing and who would want to purchase a Keystone Cougar when they look this bad? Once the sale is made … See ya! Help!

  • Chris Christiansen

    We recently purchased a 2002 Keystone Montana fifth wheel model 3295RK. The Montana decals are curling up and the stripping is cracked. There are 3 of the Montana decals in total. The mountain scene is faded but not curling or cracking. My husband has tasked me with finding replacement decals. Where do I find dealerships that offer the decals? I have tried the Keystone website but cannot seem to find the decals. I am just lost and need guidance. Thank you in advance for any assistance you can provide me.

  • M Wilcox

    I have a 2008 Montana big sky 360rlq, the decals are peeling on all sides from the edges from reading I see that keystone doesn’t care and all of their rvs suffer the same issue. is there a class action suit going on this?

  • PATRICK LACROIX

    We have a 2009 Montana Mountainer special edition

    How can we get a decal to replace this?

  • Sue Fischer

    they sent us new ones but getting the old ones off are unbelievable

  • Linda Dahl

    We have a 2009 Springdale by Keystone and all the decals are coming off . We are trying to sell to upgrade to a bigger Rv and would like to find someone who sells replacement decals . We would like to give Keystone free advertising as we do love our Rv but soon we will just take all the decals off ( it will look better )

  • Tina Guth

    We just brought a 2010 Raptor Velocity all decals on the left side are gone and the nose cap is gone. looks like a fema trailer. I agree with Lewis Rich on the class action suit. Looks like Keystone would stand behind there product and fix it.

  • Tracy Rodriguez

    I called as well and emailed. Keystone refused to help because the decals were “out of warranty.” I’m very disappointed. We take great care of our travel trailer and now the decals make the outside look terrible as they are fading and peeling. We own a 2009 Keystone 29FKS. I hope you can help us resolve our conflict with Keystone. Thank you!

  • kris

    All of our decals have peeled off on our 2007 3400 Montana and it looks awful. What can I do

  • Frank George

    Hello, I have a 2008 Keystone Montana 5th wheel, model 3400RL. The decals are peeling and flaking off everywhere including the back. I have kept it professionally waxed, etc.
    I telephoned and spoke with a Keystone rep who told me basically, ” too bad, we can’t help”, call your local RV Dealer. I couldn’t believe it, to spend the amount of money on what I thought was a reputable manufacturer (Keystone) and then absolutely no customer service? Where and who can I trust for continued customer service on their product?
    Can you help me?
    Thanks, Frank

  • Russell Spahr

    I too have a horrendous problem with peeling decals. I have a 2008 VR1.

    It is difficult to believe that Keystone would leave their customers hanging like this and a bunch of Keystones with peeling decals out there. It is very bad public relations for them not standing behind their product.

  • I have a 2008 Montana 34RL that I was considering selling or trading. When I found out how much I was being charged for the bad decals I called Keystone and talked to Lisa about helping with the cost. She refused. About two years ago they sent me the front decal and wanted me to pay to have it put on. I believe there is a law that makes exception to a warranty, if they do not have you sign a goodwill form the factory assumes and extends their responsibility. I am interested in a class action. Keystone knew of these bad decals years ago and should have had a recall and taken care of their problem. Please email me if you would like to consider this action.
    Thank you
    Bon

  • Rick Roberts

    Hi, looking for a front decal for our 2008 cougar bunkhouse model travel trailer
    love the trailer but the decal on the front is peeling bad and has been stored inside since new.

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