Thank-you so much to Brenda, Craig, Nancy, and all of the folks that helped with the sale of our Casita. You made the process so simple! We didn’t have to do anything except to bring you the trailer, have one short meeting and then wait a little bit. We are now looking for our next RV and will be watching what comes up on the PPL website!
Ann & Bill Hurt
I just wanted to sent you a quick note to tell you how Clark Chandler saved the day.
I had placed an order for an RV fridge on Tuesday, with the understanding that Friday delivery would not be a problem. After I placed the order I was told 4 – 7 days. I was very upset as I had already removed and sent the old one off, leaving me with no fridge and a camping trip planned to start Saturday. I called Clark and expressed my frustration and concern, this all after 5:00pm. We talked through options and such but as it was after 5:00 he could not do anything till Wednesday. Long story short, it just arrived a full day early. I know Clark had to jump through a bunch of hoops and I wanted you to know how much I appreciated it. He really saved the day and my camping trip.
I will be using your company in the future and letting anyone who asks know that I have a great company for RV equipment.
Thank you for having such a great and dedicated team!
Work Done on: Class A – Diesel
Bought used DP from PPL. Full service performed, check out of all appliances, installed Blue Ox tow package on TOAD, installed brake system on TOAD, installed slide cover, repaired coach dash air conditioning.
Evaluation of Service Performed:
Excellent work, both sales and service personnel were knowledgeable and easy to deal with. My wife insists that if we are within a thousand miles of PPL and can get there to have work done that we would do so. I’d cut that to 500 miles…but agree that they do good work.
I checked PPL out before I took my motorhome over 1000 miles to Houston to sell it and I am real happy I took it to them. My contact was Rob Henderson who told me what i could expect and did everything he promised. They sold it in only a few weeks and I got my money a few days later. I tried to sell my motorhome for aboutt six months before I called him and he convinced me to take it it to Houston. They sold it real fast.
We bought our trailer from PPL a few years ago and now we’ve bought our motorhome from them, too. When we bought our trailer, we picked it out on their website. I was apprehensive at first about buying a used RV, but I had them inspect if first. Almost three years later, everything still worked great. We were planning to take it back to PPL to trade it in or have them sell it but my wife’s nephew borrowed it from us to live in after the hurricane and it looks like we’ll never get it back!!
A couple of months ago we went back to PPL and bought our first motorhome. It is exactly what we were looking for and so far it we just love it. I recommend them to anyone who wants to buy a trailer or a motorhome.
Outstanding, personal service. I had a lot of questions and got them all answered (and then some). Great value, as well. Dan N. is a great customer service agent–informative, sympathetic, tenacious. I would rate hoim six stars if I could. He (and PPL) have got my business from now on.
They are great I got my part in two days
and I thought it would take a week to get to me.
Excellent service. Quick shipping too. Item was stated as “special order”, but it was here in 4 days. Online ordering was easy. Video of product was VERY helpful on purchase.
Would buy from again.
Arrived insanely fast. I thought it was something from another vendor I had ordered a few days earlier!
Well packaged with box in a box.
I would like to thank you for exceptional service. I ordered awning arms yesterday, 7/12/2012, I think before noon EST, the salesman I spoke with was a very courteous individual and processed my order in minimum time, he told me the order would go out that afternoon and I was thinking I would get the arms Monday or Tuesday of next week, imagine my surprised look when UPS pulled into my driveway at about 1:00pm today with my order. You have a top notch organization and I commend you and your associates for the outstanding service you give.
I just want to drop a line and tell you how much I like your business and the way you manage it. I sold a motor home in just a few days time through your company. Every detail went just like your representative told me it would.
I know I could not have sold my motor home here in the Midwest in two years, but you sold it for top dollar in a few days. I found dealing with your company a pleasure. Every individual was very helpful and polite. I have consistently recommended RV associates to use your services whether buying or selling.
I know I could not be more pleased with your service. If buy another RV it will be through PPL. Just thought you might like to know from a satisfied customer.
Sincerely, Phil Kuhn